Flow by Affixly

Record it. Flow turns it into something useful.

From screen recordings to published help articles, IT procedures, and design review sites — without writing anything by hand.

  • Turns recordings into structured articles automatically
  • Hosts your docs on a branded site your team controls
  • Pulls Figma frames into shareable design review pages
  • Connects to Jira, Confluence, Freshdesk, and more

Affixly Flow turns screen recordings and Figma frames into structured outputs — help articles, IT procedures, hosted knowledge sites, and design review walkthroughs. Recordings come in from a browser extension, mobile device, Loom link, or MP4 upload. Frames come in from Figma. Flow publishes to Freshdesk, Confluence, your hosted Flow site, or exports as HTML, and pushes approved design items into Jira.

The problem

Documentation, procedures, and design reviews all take too long.

Everything has to be written up manually — help articles, IT runbooks, walkthroughs of new designs. Recording or sharing the work is easy. Turning it into something a team can actually use is where it stalls. Flow removes that gap.

Before

  • Record walkthrough
  • Rewatch to remember details
  • Write steps manually
  • Capture and crop screenshots
  • Format article in your CMS
  • Publish — eventually
  • Forget to update when things change

After

  • Record once
  • Flow writes the steps
  • GIFs generated automatically
  • Publish immediately
  • Update only what changed
How it works

From recording to published article in three steps.

1

Record

Capture the workflow however you already work — browser, phone, Loom, or Drive.

2

Flow writes it

Flow transcribes the audio, structures it into steps, and generates a GIF for each one.

3

Publish

Review the article and publish instantly to your help center.

Features

Everything needed to turn recordings into documentation.

01

Record anything, any way

Browser recorder, mobile upload via QR code, Loom links, Google Drive, or direct MP4. No new tools to install.

02

AI writes the steps

Flow transcribes the audio and uses AI to turn the recording into numbered how-to documentation, ready to review in seconds.

03

Auto-generated GIFs

Every step gets a GIF clipped directly from the video at the right timestamp. No screenshotting, no cropping, no manual work.

04

Publish to your help center

One click to push finished articles to Freshdesk. Export as HTML for any CMS. More destinations coming.

05

Keep documentation current

Re-record a changed feature and Flow shows a diff — which steps changed, which are new, which are gone. Apply with one click.

06

Know what is missing

Flow connects to your support inbox, clusters recurring questions using AI, and surfaces which articles need to be written or updated.

07

Track what shipped

Connect Jira to link completed tickets to their documentation. Know what is covered and what is not.

08

Built for operational teams

Designed for the teams that actually maintain documentation — not for dedicated technical writers.

Integrations

Fits the stack you already use.

Available now

Freshdesk
Confluence
Jira
Figma
Hosted Sites
Google Drive
Loom
AWS S3

Coming soon

Zendesk
Linear
Notion
OneDrive
Use cases

Built for teams that ship quickly.

Product & Support

Write docs once, publish everywhere

Record a screen, Flow structures it into a help article and publishes it to Freshdesk, Confluence, or your hosted site.

IT & Operations

Procedures that stay up to date

Record any process once. Flow documents it as a step-by-step procedure and hosts it for your whole team.

Design

From Figma to reviewed and approved

Pull frames from Figma, generate a structured walkthrough, share a private review page, and export approved items straight to Jira.

Built for modern SaaS teams.

Flow is designed for teams that ship quickly and need documentation to keep up. Not for companies that can afford a dedicated technical writer.

Pricing

One product, two use cases, one price

Whether you're a product team turning recordings into docs, or a design team running Figma reviews — everything is included at every tier.

Solo

$49/mo

For individual contributors — one PM, one designer, or one support lead.

30 docs or reviews per month

  • Screen recording → structured docs
  • Figma import → review sites
  • Publish to Freshdesk, Confluence, or Hosted Sites
  • Jira integration
  • Brand voice settings
  • Email support
Most popular

Team

$149/mo

For teams that document and review together. Unlimited volume, pooled across seats.

Unlimited docs and reviews · Up to 8 seats

  • Everything in Solo
  • Unlimited docs and reviews (pooled)
  • Shared workspace
  • Support Insights (Freshdesk ticket clustering)
  • Search gaps dashboard
  • Priority email support

Business

$399/mo

For larger teams that need cost control, compliance, and dedicated support.

Unlimited docs and reviews · Up to 25 seats

  • Everything in Team
  • Bring your own AI keys (BYOK)

    Use your own Anthropic or OpenAI key to control inference costs directly.

  • Custom brand templates
  • API access and webhooks
  • Dedicated support

One doc or review = one article created or one Figma import processed.

Integration access by plan

FeatureSoloTeamBusiness
Screen recording → docs
Figma import → review sites
Publish to Hosted Sites
Publish to Freshdesk
Publish to Confluence
Jira integration
Support Insights
Search gaps dashboard
Bring your own AI keys
API access + webhooks
Custom brand templates

Frequently asked questions

What is Affixly Flow?

Flow turns screen recordings and Figma frames into structured outputs — help articles, IT procedures, hosted knowledge sites, and design review walkthroughs — with auto-generated GIFs and step-by-step structure. Record once or pull frames once, and Flow produces something publishable in seconds.

How does Flow differ from Loom or Scribe?

Loom produces shareable videos. Scribe captures clicks into step lists. Flow produces complete help articles with written steps, GIFs for each step, and direct publishing to your help center. The output is a finished article, not a recording or a click log.

What integrations does Flow support?

Flow currently integrates with Freshdesk and Confluence for publishing, hosted Flow sites for knowledge bases and client reviews, Figma for importing design frames, Jira for tracking documentation coverage and pushing approved design items, Google Drive and Loom for video input, and AWS S3 for storage. Zendesk, Linear, Notion, and OneDrive are coming soon.

What does BYOK mean in Flow?

BYOK stands for Bring Your Own Key. On the Business plan and above, you connect your own OpenAI or Anthropic API key. Flow uses your key for AI processing instead of managed credits, giving you direct cost control.

How does Flow handle video security?

Uploaded videos are stored encrypted in AWS S3. Videos are processed for transcription and GIF generation, then the original file is retained only as long as your account is active. Flow does not share video content with third parties beyond the AI provider used for transcription.

Does Flow work without Jira?

Yes. Jira integration is optional and only used for tracking which shipped tickets have corresponding documentation. Flow works standalone as a recording-to-article tool without any project management tool connected.

What recording formats does Flow accept?

Flow accepts browser recordings (built-in recorder), mobile uploads via QR code, Loom video links, Google Drive video links, and direct MP4 file uploads. No specific recording tool is required.

Start recording. Flow handles the rest.

Capture it once. Flow turns it into documentation your customers can actually use.