Base by Affixly

Record a procedure once. Base documents it for everyone.

Turn screen recordings into structured IT procedures and knowledge base articles without writing them by hand.

  • Browser, mobile, Loom, Drive, or MP4
  • AI-generated steps and visuals
  • Publish straight to your knowledge base
The problem

IT procedures fall behind because no one has time to document them.

Recording a workflow is easy. Turning it into structured, usable documentation is where IT teams get stuck. It gets delayed, delegated to someone who wasn't in the room, or never written at all. Base removes that gap.

Before

  • Record walkthrough
  • Rewatch to remember details
  • Write steps manually
  • Capture and crop screenshots
  • Format article in your CMS
  • Publish — eventually
  • Forget to update when things change

After

  • Record once
  • Base writes the steps
  • GIFs generated automatically
  • Publish immediately
  • Update only what changed
How it works

From recording to published procedure in three steps.

1

Record

Capture the procedure however you already work — browser, phone, Loom, or Drive.

2

Base writes it

Base transcribes the audio, structures it into steps, and generates a GIF for each one.

3

Publish

Review the article and publish instantly to your knowledge base.

Features

Everything needed to turn recordings into procedures.

01

Record anything, any way

Browser recorder, mobile upload via QR code, Loom links, Google Drive, or direct MP4. No new tools to install.

02

AI writes the steps

Base transcribes the audio and uses AI to turn the recording into numbered procedure documentation, ready to review in seconds.

03

Auto-generated GIFs

Every step gets a GIF clipped directly from the video at the right timestamp. No screenshotting, no cropping, no manual work.

04

Publish to your knowledge base

One click to push finished articles to Freshdesk. Export as HTML for any CMS. More destinations coming.

05

Keep procedures current

Re-record an updated workflow and Base shows a diff — which steps changed, which are new, which are gone. Apply with one click.

06

Know what is missing

Base connects to your support inbox, clusters recurring IT questions using AI, and surfaces which procedures need to be written or updated.

07

Built for IT and operations teams

Designed for the teams that actually maintain procedures — not for dedicated technical writers.

08

No per-seat complexity

Simple pricing built around usage, not headcount. One tool your whole IT team can use without a procurement battle.

Integrations

Fits the stack you already use.

Available now

Freshdesk
Google Drive
Loom
AWS S3

Coming soon

Zendesk
Confluence
Notion
OneDrive
ServiceNow
Use cases

Built for teams that keep the wheels turning.

IT teams

Document system setup, access management, and troubleshooting steps once. Keep every procedure current without starting from scratch.

Operations teams

Turn recurring processes into clear, step-by-step guides. Stop answering the same question twice.

HR and onboarding

Create reliable onboarding documentation quickly. New hires get accurate, visual guides from day one.

Built for teams that actually maintain things.

Base is designed for IT and operations teams that need procedures to stay accurate — not for companies that can afford a dedicated technical writer.

Pricing

Simple pricing, coming soon.

We are finalizing pricing. Join early to get access.

Start recording. Base handles the rest.

Capture it once. Base turns it into documentation your team can actually use.